Last updated: January 30, 2026

This Privacy Policy describes how Boticário Íntimo ("we", "our" or "the store") collects, uses and protects the personal data of users of the website boticariointimo.pt.

We value privacy and process personal data simply, transparently and only to the extent necessary for the store's operation.

 

1. What data we collect

We only collect strictly necessary data when:

a) You place an order

• Name
• Billing and shipping address
• Email address
• Phone number
• Order and payment related information

Payment data is securely processed by payment providers and is not stored by us.

b) You contact us

• Name
• Email address
• Message content

 

2. What we use the data for

• We use personal data only to:
• Process and ship orders
• Manage payments, returns or exchanges
• Communicate with you about your order or request
• Comply with legal and tax obligations

We only send email communications (such as newsletters) to those who have given explicit consent to receive them. You can unsubscribe at any time.

3. Cookies

This website uses only essential cookies, necessary for the proper functioning of the store, such as:

• cart management
• checkout
• security
• user session

We do not use marketing, advertising, tracking or third-party analytics cookies.

For this reason, no cookie consent banner is used.

4. Data sharing with third parties

Personal data is only shared with service providers essential to the operation of the store, namely:

• Shopify (e-commerce platform)
• Payment processors
• Shipping and logistics services

These providers process data only to fulfill contracted services and in accordance with applicable legislation.

We do not sell, rent or share personal data for commercial or advertising purposes.

5. Data retention

Personal data is retained only for as long as necessary to:

• comply with legal obligations
• process orders
• resolve service-related issues

When no longer needed, data is securely deleted.

6. User rights

Under the General Data Protection Regulation (GDPR), you have the right to:

• Access your personal data
• Request correction of incorrect data
• Request deletion of your data
• Withdraw consent for email communications

To exercise any of these rights, simply contact us by email.

7. Data of minors

Boticário Íntimo is not intended for minors and does not intentionally collect personal data from children.

8. Contact

For any questions related to this Privacy Policy or your personal data, you can contact us via:

apoio@boticariointimo.pt